Before a challenge
Use the guardian or school dashboard to check consent, registration, device readiness, practice progress, or the scheduled session. Do not share a student’s access with another person.
Support
Get help with a registration, assessment, or record request.
The demo displays the support paths a live pilot must operate. It does not send email or create a legal request outside the local environment.
Open local demoDuring a challenge
Use the visible save status and raise a technical incident with the proctor or operations team. The system records start, save, reconnect, and submit events so an answer is never changed silently.
After a challenge
Guardians can request support for incidents, data, corrections, refunds, or an appeal through the controlled support workflow. A live service must verify the requester before action.